Contact BritBag
Questions about your luggage? Need help finding the perfect suitcase? Our team is here to help with sizing, warranty support, and product recommendations.
Reach the BritBag Team
BritBag Headquarters
BritBag Luggage
847 Commerce Drive, Suite 220
Denver, CO 80202
United States
Response Time
The BritBag support team typically responds within 1-2 business days. For warranty claims or technical questions, we may need 2-3 days to provide detailed assistance.
What We Can Help With
• Sizing and capacity questions
• Warranty registration and claims
• Replacement wheels and parts
• Product recommendations
• International shipping queries
• General luggage care
Send BritBag a Message
Whether you need help selecting the right suitcase size or have questions about our hardshell and softside collections, fill out the form below and we’ll get back to you promptly.
BritBag Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM MST
Saturday: 10:00 AM – 4:00 PM MST
Sunday: Closed
Messages received outside business hours will be answered the next business day.
Common Questions About BritBag Luggage
Sizing & Capacity
Need help choosing between our 21″, 28″, or 31″ hardshell options? We’ll guide you to the perfect size for your travel needs.
Warranty Coverage
Questions about BritBag’s warranty protection? Learn about our coverage for manufacturing defects and how to file a claim.
Replacement Parts
Looking for replacement wheels or handles? We stock genuine BritBag parts to keep your luggage rolling smoothly.
Collection Differences
Wondering about the difference between our Himalaya, Gannett, and Shielding collections? We’ll explain each series.